BILLCONCH Smart Gun Safe with Security Cable – Biometric Gun Safe for Handgun 4 Ways Quick Access with Fingerprint/Keypad/Key/APP Lock for Bedside Home Car with LCD/Voice Guide – Burgundy Red

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1. Kevin Eckstein Verified Buyer – 24 May 2024

   Safe works well, biometric scanner works good, stores lots of prints. Did all my fingers in multiple positions. Interior is large, not as large as I wanted but this is as large a safe I could find for a drawer. Holds 1 full size, 1 larger compact, 1 mag for each, but is cramped. Battery life seems awesome. Been a couple months now of opening daily, sometimes multiple time, still going on initial charge. Interesting flow chart fir instructions, don’t care for the keypad entry setup, shouldn’t have to push enter key then your code then enter again, but i rarely use this method so no biggie, also wish you any amount of digits for code other then 6 again not a big deal. Wllove the double latch, one if the main reasons I bought this one. Would buy again.
   

2. LBMB Verified Buyer – 2 November 2024

   Greta safe and perfect for the nightstand aesthetically appealing as well. Set up is a breeze strongly suggest using the QR code for that. I like that it has multiple ways to open and multiple fingerprints and pass codes as well. Now the part where they show 4 pewpew inside not sure what those are but for myself M&P 2.0 9 4.25 is cutting it close for speedy access. Overall I’d say definitely buy this if you’re looking for that added bit of safety at home.
   

3. Jared Hardy Verified Buyer – 12 December 2024

   I am very happy with this gun safe! It works great and I love the biometric feature. It is very secure and is easy to use, even in the dark it is easy to access without needing a light.
   Also, I had a concern with my safe. I emailed Bill Conch. They responded very quickly. They helped resolve my concern professionally and quickly. Thank you Bill Conch. Five Stars and more!!!! Without hesitation, I recommend the product and the service that backs the product.
   

4. Richard A Verified Buyer – 1 February 2025

   It is well worth the price. Easy set up but make sure you do it with the App. and follow the exact instructions. Holds 2 firearms and multiple clips with room that spare. It even fits in a desk drawer. The finger reader also is easy to set and works perfectly so make sure you use this option. It doers need a periodic battery charge though.
   

5. Boris Verified Buyer – 9 February 2025

   This is a great pistol safe. Small enough to keep at the bed side and large enough for two guns or a gun with two extra magazines. It has 4 ways to unlock: mechanical key, multiple codes, fingerprint scanner and smartphone app. Of course, during an emergency, the fingerprint scanner option is the fastest. My fingerprint scanner started to malfunction in about a year – it was “forgetting” my fingerprints shortly after their setup. After trying to set them up several times I contacted the BILLCONCH support and shortly received a new replacement which works perfectly. I am very happy with this product and strongly recommend it for all handgun owners as well as for anyone else requiring a small fast access safe.
   

6. Teresa Verified Buyer – 21 February 2025

   They look good and very sturdy. I am impressed that you can use your fingerprint to open the safe and that you can also use a key that’s provided to unlock the safe.
   

7. Aaron Heidlebaugh Verified Buyer – 2 March 2025

   UPDATE: Company is super-responsive and cares about their products and customers. I wrote an email describing in detail the issues – and they wrote back within hours and had done a bunch of research to find out they have a new part with a cut-out that will fix the problem of the ribbon cable getting worn. They even sent a picture of the new part and comms with the engineers. Very impressed with BillConch. It’s been a few weeks – safe working great – love it! Hello! My name is Aaron, I own and operate a computer repair and service business for the past 13 years in Richmond, VA. As an electronics technician, electronics hobbyist designer, computer systems engineer and union electrician of 20 years – I would like to offer some constructive criticism to the company, a simple repair/fix on their assembly line, and a fix for current and future owners that may see the following behavior of the BILLCONCH Model:B1 Gun Safe. While it was disappointing to have an issue, I really like the safe, the features, the build quality, etc. I would have given it 5-stars on ngclab.com if not for my “issue”. Since I was able to diagnose and repair the problem, I’m still keeping it – so, let that be a testament to this product! Thanks! After repair, everything seems to work great, including rejecting fingerprints – which seems to be a complaint – where it “accepts any fingerprint”. I did not find this to be true and FP appears to accept/reject fine. I propose that perhaps this issue is also causing issues for others and their unit’s ability to recognize/reject their prints. PROBLEM: 1. Unit does not turn on or respond/charge with battery or USB cable. 2. Unit turns off while pressing on fingerprint reader or on plastic bezel with very little, to moderate pressure (Specifically to the right, or right lower side of the FR). In my specific case, on arrival(!) – the unit worked fine during setup, inserted codes and fingerprints and charged the battery (which came practically fully charged!). I later (same day) observed the unit turn off instantly while enrolling a second user. The unit did not turn back on without somewhat forcefully tapping on the bezel, between the fingerprint reader and the speaker grill. I was then able to repeat the “instant off” condition by applying slight pressure on the bezel, while “lifting” the bezel from the frame ever-so-slightly caused the unit to power back on. Sometimes the unit would “stay-off” while other times it would turn on and off based on if the bezel had downward pressure applied or not. DIAGNOSIS and OBSERVATIONS: 1. A SCREW that affixes the PCB to the rear of the bezel may cause a direct-short condition. The screw is one of two screws, located beneath the flat-flex ribbon cable responsible for connecting the GND, 3.3V and LED ring-light power to the Fingerprint reader’s daughter-board. In my case, the small, Phillips-Head screw had “sharp points” that had pierced the flat-flex ribbon cable, direct-shorting the 3.3v and GND lines – causing the unit to turn off. A. The back cover/bottom of the control panel ever-so-slightly bulges at the location of the screw/ribbon cable, indicating there is no extra room between the black “backing panel” and the cable/screw. When the front panel is screwed down flat, the flat-flex ribbon cable is being pressed into the PCB mounting screw, causing rubbing and ultimately, an electrical short. Providing extra room here would solve the issue, but may be unacceptable, as it would increase the overall height of the control panel and require substantial retooling and manufacturing of a new part. B. The screw responsible for the damage has a slightly taller head than the other mounting screws, maybe by a half a millimeter. Using a flatter, thinner screw head would also fix this issue. C. The screw pierced the flat-flex ribbon cable due to what looks like the “witness marks” of the driver that put it in… that is, the screw’s cross-pattern deformed slightly while being torqued down, causing metal spikes at the four inner-corners of the cross-pattern. A better machined screw head or a higher hardness screw would fix this, likely. SUGGESTED CHANGE FOR COMPANY/ASSY LINE: 1. Apply a small piece of Kapton tape over the screws, below the ribbon cable. FIX FOR USERS: 1. Remove the 4 rubber grommets and screws located on the front panel. 2. Remove the back cover by snapping the back cover away from the tabs and expose the rear circuit boards and electronics of the front control panel. 3. Unlock the flat-flex ribbon cable from the far-side labeled GND-3.3V-LED by moving the black plastic clip horizontally, away from the connector by a millimeter or two. 4. Remove the flat-flex cable from the connector and flip the cable up and back, inspect for damage and identify if your screw has pierced your cable. If so, I removed the screw and used a small metal file to file the screw head flat, eliminating the tiny ridges/spikes that were causing the damage and making the screw less-tall. Then, apply a piece of Kapton tape or perhaps electrical tape over the screws, located below the cable. Reassemble and good luck!